M&D Distributors’ Shipping Policy
M&D exclusively ships via UPS, FedEx and USPS on all orders considered non-truck freight. We only ship to the 48 contiguous states, which excludes Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands and also excludes all other international destinations.
* In most cases M&D only needs one address, as long as your product is shipping to the same location as your billing information. In order to eliminate credit card fraud, your billing information must match the credit card you provide. If you want to ship to an address different from your billing address, we require a copy of your driver’s license faxed 713-928-8154 or emailed to email@example.com.
Most products ordered will ship within 1-3 business days. Some exceptions may include back ordered and/or direct ship items. M&D has numerous shipping points across the country allowing us to reach 90% of the U.S within 2 days.
Non-stock, special order and out of stock items may take 1-2 weeks to be received. If you would like to check inventory or estimated ship date please contact us toll-free at 800-392-5517.
Although we take great pride in delivering products quickly, we only guarantee product arrivals on expedited shipping for products that are in stock.
M&D is not responsible for shipping delays due to weather or unforeseen incidents, or transportation provider’s delay.
Free ground shipping on all orders $150.00 or greater. Orders less than $150.00 will incur a 9.95 shipping & handling flat fee for ground service, Next Day Air and Second Day Air services are available in most areas for an additional fee.
Free Ground or Next Day Air Shipping is available on specially marked products on M&D’s website. This free shipping offer is good only to US addresses in the 48 contiguous states, which excludes Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands. This offer does not apply to truck freight items.
* APO/FPO Shipping (Military Address) – M&D cannot ship product directly to APO or FPO addresses because we exclusively use UPS/Fed Ex for shipments and they do not allow shipments to these addresses. As an option, you may want to consider shipping to a stateside street address and then sending the package to the APO/FPO address overseas via the US Postal Service.
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